How to confirm your battery is impacted and file your recall claim:

Step 1 – Find the Nameplate on the battery.

Step 2 – Verify it is 5.0 Ah (If it is not 5.0 Ah, then it is not part of this recall).

Step 3 – Verify it is Model Number BY8708-00 (If it is not Model Number BY8708-00, then it is not part of this recall).

Step 4 – The Date Code is the first 3 digits of the 9-digit serial number. Verify the Date Code is one of the Date Codes listed below (If the Date Code is not one of the following Date Codes, then it is not part of this recall):

Step 5 – If you believe your battery to be impacted, please complete the following form to submit your recall claim. If you have more than one battery you wish to return, please repeat Steps 1 through 5 for each battery.

Amp Hour

Model

9 digit Serial Number

Date of Purchase

To receive the remedy of your choice, the impacted recall item must be returned (freight prepaid) and the return verified.

By submitting a request for a recall remedy, you agree to this condition.

If you are unsure of the date of purchase, just choose a date closest to your date of purchase